Shipping policy

At Divine Encounter, we want your order to arrive quickly and safely.

Processing Times

  • Orders are processed within 2–4 business days.

  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Rates & Delivery Times

  • Standard Shipping (Domestic): 5–10 business days

  • Express Shipping (Domestic): 2–5 business days

  • International Shipping: 7–21 business days (varies by location)

Shipping rates are calculated at checkout.

Order Tracking

  • Once your order ships, you’ll receive an email with a tracking number.

Delays

We are not responsible for shipping delays caused by carriers, customs, or natural events.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us within 7 days of delivery so we can help resolve the issue.